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Announcements

Important: Planned network maintenance in US Datacenter - 30th of May 2024

  • 29th May 2024
With this Announcement we would like to inform you that there is an immediate need for a maintenance of our core network infrastructure in US.The maintenance will take place on the 30th of May 2024 with a window from 11.30 a.m. to 12 p.m. UTC (30 - 40 mina).During this time you might experience brief interruptions of service which will not exceed ...
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Important maintenance on Dusseldorf Data Centre - on Tuesday 23th Jan 2024

  • 23rd January 2024
With this e-mail, we would like to remind you that there is a need for a vital maintenance at our Dusseldorf Data Centre. Our technicians will do everything in their power to complete this vital maintenance as quickly as possible. This email is a reminder and confirmation of the planned maintenance. The maintenance will take place on Tuesday 23th ...
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Important Notice: Verification Required for Open Customer Support Tickets

  • 2nd December 2023

In light of recent modifications to our customer portal, it has come to our attention that some customer tickets may have been inadvertently lost. If you currently have an open ticket, we kindly request that you verify its status or consider submitting a new ticket if necessary. We greatly appreciate your cooperation in this matter.

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Important Update: Renewals Policy

  • 27th November 2023
Important Update: Renewals Policy We have updated our renewals policy to ensure a smoother experience for our customers. Here are the new renewal payment capture timings: Monthly: 10 days before the end date Quarterly: 20 days before the end date Semi-Annually: 1 month before the end date Annually: 45 days before the end date Biennially: ...
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